Today we’re talking to Kamran Iqbal, Commerce Strategist at PFS. We discuss the latest trends in the commerce industry, the ongoing battle of clicks vs bricks, and why communication is still the most important spark for positive organizational change.
All of this right here, right now, on the Modern CTO Podcast!
To learn more about PFS, visit their website here.
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Produced by ProSeries Media.
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About Kamran Iqbal
An expert in all things Commerce, pre and post click. My areas of expertise span many disciplines including: Digital Marketing, eCommerce Technologies, Supply Chain/Logistics, Payment, Information Security, and Customer Care.
I have extensive experience leading cross-functional teams in the design and execution of global end-to-end ecommerce solutions. My goal is to always deliver all solutions with a well-balanced approach of business acumen, operational excellence, and technical expertise. My role is to guide brands and retailers to drive Digital Transformation and Omnichannel Excellence.
PFS is now part of GXO, the world’s largest pure-play contract logistics provider. Trusted by leading brands worldwide for 20+ years, we prioritize brand-centric experiences that inspire customer loyalty.
We offer highly customized fulfillment operations at scale that deliver on brand ethos with every order. Reinforcing our fulfillment operations are our proven customer service, order management, fraud prevention and payment processing solutions.
We support DTC and B2B operations for brands and retailers specializing in several core verticals, including health and beauty, jewelry, apparel and footwear, CPG and government organizations.