Jonathan Alboum, CTO Veritas Technologies LLC
“Open Your Mind to Open Innovation
Innovation comes from a marriage of collaboration and empathy. These are traits of organizations that embrace the concept of open innovation.
There are two parts to this approach. The first is the process for bringing external ideas and technologies into your organization. The other part is thoughtfully sharing your organization’s ideas and technologies with other organizations.
As a leader, what can you do to establish a culture of open innovation? I suggest the following steps to inspire collaboration and empathy.
· Share Challenges: Ingrained risk-avoidance may prevent us from reaching out to others when we can’t solve a problem. On one level, it seems counter-intuitive to share issues, even if what’s shared isn’t strategic to your organization. However, this sharing builds collaboration and promotes empathy, which drives innovation.
· Bring People Together: Geographically dispersed teams are how we work today, but proximity matters, especially when we need real collaboration. Open office approaches promote this kind of work environment.
· Seek to Understand: Use the opportunity of sharing challenges in intimate settings to seek out unique viewpoints. Pay attention to verbal and non-verbal cues that help you understand how other people view your challenge. This is empathy at its best and expands your perspective.
Organizations that embrace these concepts view these steps as a feedback loop, supporting new challenges and opportunities as they emerge throughout the process. These actions have the power to reduce costs, accelerate problem solving, and make a real difference in your organization.”